Living around people isn’t the same as feeling connected. Connection is an important part of healthy aging. ISF explores how technology can strengthen the relationships older adults already have, create new opportunities for interaction, and help us better understand when someone may be becoming disconnected. The goal isn’t to replace human connection with technology. It’s to make meaningful human connection easier to maintain.
// THE OPPORTUNITY
Loneliness isn’t only an emotional issue. It’s a health issue.
Loneliness is now considered a dementia risk on a scale researchers compare to smoking. For ISF, connection isn’t simply an amenity of senior living. It needs to be part of the infrastructure supporting healthy aging.
ISF is approaching that challenge from two directions: strengthening the relationships residents already have and testing new ways to provide connection when those relationships cannot always be physically present.
// RESIDENT AND FAMILY PORTAL AND MOBILE APP
The first call shouldn’t have to be an emergency call.
The free Integrated Senior app gives residents and families one place to remain connected to everyday community life. Families can browse events, view menus, follow a personalized community feed, communicate with staff, submit service requests, access billing information, and keep important contacts organized.
Through its partnership with Cogensus, ISF is exploring whether conversational technology can provide an additional source of engagement.
// IMPACT
ISF's goal is to measure whether it actually moves the needle.
ISF’s goal is to measure whether technology actually moves the needle and whether changes in engagement can be recognized earlier.
ARE RESIDENTS
Participating more?
ARE FAMILIES
More involved?
DOES LONELINESS
Change?
// CLOSING THE LOOP
Detect disconnection. Create connection. Measure what changes.
ISF's longer-term goal is to connect signals of engagement within its broader data infrastructure so individual interactions don't remain isolated data points. Changes in activity participation, family engagement, digital interaction, and other indicators can potentially be considered alongside information about mobility, sleep, cognition, and health over time. That creates a feedback loop: identify meaningful changes, create opportunities for connection, measure what happens next, and use what is learned to improve the next intervention.
Great senior living isn't measured only by the care delivered during an emergency.
It's also measured by the relationships built every day before one happens.
ISF is working toward a model where connection can be strengthened, observed, and measured—because helping older adults remain connected isn't peripheral to healthy aging.
It is part of it.
